Privacy Policy
Last updated: 19-10-2026
1. Data Controller and Data Processor
If your employer created your account, your employer is the data controller for the employee data it enters about you, and MopPilot is the data processor acting on your employer's instructions. Requests about that data are directed to your employer. MopPilot is the data controller for its own account and billing data, and for the platform's security and operational logging. We process your data in accordance with the EU General Data Protection Regulation (GDPR).
2. What Data We Collect
We collect the following types of personal data:
- Contact Information: Name, email, phone number
- Company Information: CVR number, company name, address
- Usage Data: Login times, IP addresses, browser information
- Task Data: Task descriptions, time records, documents
- Employment Data: CPR number, bank details, payroll number, hourly rate, employment dates. CPR and bank details are encrypted.
- Working Time and Location: Check-in and check-out times, breaks, and GPS position at check-in
- Absence Data: Absence requests including sick leave, which is health data under GDPR Article 9
3. Purpose of Processing
We use your data to:
- Deliver and maintain our services
- Manage your account and subscription
- Communicate with you about your account
- Improve our platform and services
- Comply with legal obligations
4. Legal Basis
We process your personal data on the following legal bases:
- Contract: Necessary to fulfill our agreement with you
- Consent: Where you have given consent to processing
- Legitimate Interests: To improve our services
- Legal Obligation: To comply with legislation
5. Data Retention
We retain your personal data as long as necessary to fulfill the purposes for which it was collected. The retention period depends on the type of data:
- Working time records: 5 years after the period (Working Environment Act)
- Payroll data: 5 years after the end of the financial year (Bookkeeping Act)
- Tax information: 5 years (Tax Control Act)
- Employment data: The duration of the employment plus 5 years (Limitation Act)
- CPR numbers: The duration of the employment, as long as they are needed
- Invoicing data: 5 years (Bookkeeping Act)
- Task documents: Deleted automatically 30 days after the task is completed; documents with a tag that requires retention are kept for 5 years
- Audit logs, including IP addresses and logins: 365 days, then permanently deleted
- Login sessions: 16 hours, or 30 days with "remember me"; expired sessions are removed daily
- Database backups: 60 days
Data is kept longer only where legislation requires it.
6. Your Rights
You have the following rights under GDPR:
- Right of Access: You can request access to your personal data
- Right to Rectification: You can have incorrect data corrected
- Right to Erasure: You can request deletion of your data
- Right to Data Portability: You can have your data delivered to you
- Right to Object: You can object to certain processing
7. Security
We use technical and organizational security measures to protect your personal data, including field-level encryption of CPR and bank details, role-based access control, audit logging of access to sensitive data, and two-factor authentication, which is required for owner and administrator accounts and for any user an administrator requires it for.
8. Contact
If you have questions about this privacy policy or wish to exercise your rights, you can contact us through the platform.